Industry Suppliers

Executive/Management

Jun 13, 2016

Creating an Effective Annual Report

Most people don't realize that your annual report is very effective communication tool AND a great soft sell donation tool.


Often, annual reports are bogged down by too many details and too much information. So what should you take out and what should you keep in?

Firstly, focus on your accomplishments. It's not just about a description of the activities that happened in your facility but what you accomplished from them. Did you start a new program for your residents? Don't simply describe the program; go into detail about the results of this program and how it impacted your residents. You do good work every day and this needs to be showcased.

Jun 13, 2016

Creating an Effective Annual Report

Most people don't realize that your annual report is very effective communication tool AND a great soft sell donation tool.


Often, annual reports are bogged down by too many details and too much information. So what should you take out and what should you keep in?

Firstly, focus on your accomplishments. It's not just about a description of the activities that happened in your facility but what you accomplished from them. Did you start a new program for your residents? Don't simply describe the program; go into detail about the results of this program and how it impacted your residents. You do good work every day and this needs to be showcased.

Dec 16, 2015

Best Practices for Social Media

Social media like Facebook and Twitter can be a great way to connect with your residents' families and the community at large. So how can you be effective with this tool?

Here are a few best practices.

1. Don't Overcommit

Don't have time for Facebook, Twitter, Youtube, Instagram and more?

Then don't attempt to use all of them. Pick your one main social media tool and if you want to use the others sporadically (like the occasional Youtube video) then go for it.

2. Set Expectations

This ties into the first point. Don't post on Facebook everyday if that's something you can't sustain. Instead, determine how much time you have and post accordingly. Even if you just post once a week, people will come to expect that post every week.

Dec 16, 2015

Best Practices for Social Media

Social media like Facebook and Twitter can be a great way to connect with your residents' families and the community at large. So how can you be effective with this tool?

Here are a few best practices.

1. Don't Overcommit

Don't have time for Facebook, Twitter, Youtube, Instagram and more?

Then don't attempt to use all of them. Pick your one main social media tool and if you want to use the others sporadically (like the occasional Youtube video) then go for it.

2. Set Expectations

This ties into the first point. Don't post on Facebook everyday if that's something you can't sustain. Instead, determine how much time you have and post accordingly. Even if you just post once a week, people will come to expect that post every week.

Oct 26, 2015

Family-Centered Care

There’s been a lot of talk about person-centered care and how it should be incorporated into your facility. But what about family-centered care?

The concept of family-centered care is not as easy as it seems. So much energy is often focused on the needs of the resident that the needs of the family can sometimes be left behind. It’s also hard to balance the needs of the resident with that of the family, especially if they differ.

Family-centered care is about making sure that the family feels involved in the life of their loved one. It’s important to recognize that families come in all shapes and sizes and bring different emotional experiences to the table. Some families will want to be heavily involved while others will not.

Oct 26, 2015

Family-Centered Care

There’s been a lot of talk about person-centered care and how it should be incorporated into your facility. But what about family-centered care?

The concept of family-centered care is not as easy as it seems. So much energy is often focused on the needs of the resident that the needs of the family can sometimes be left behind. It’s also hard to balance the needs of the resident with that of the family, especially if they differ.

Family-centered care is about making sure that the family feels involved in the life of their loved one. It’s important to recognize that families come in all shapes and sizes and bring different emotional experiences to the table. Some families will want to be heavily involved while others will not.

Sep 8, 2015

Dealing with Negative Publicity

The long-term care industry is one of those industries where bad news gets media attention more than good. Rarely are long-term care homes in the media for all the good things they’ve done.

So what do you do if the negative spotlight is turned on you?

1.Don’t shy away from the situation

Whatever the situation is, when dealing with media, face it head on. Address the situation clearly and concisely in your statements. Don’t try to bluff or pretend the situation hadn’t occurred because it makes you look less than honest or as if you have something to hide.

Sep 8, 2015

Dealing with Negative Publicity

The long-term care industry is one of those industries where bad news gets media attention more than good. Rarely are long-term care homes in the media for all the good things they’ve done.

So what do you do if the negative spotlight is turned on you?

1.Don’t shy away from the situation

Whatever the situation is, when dealing with media, face it head on. Address the situation clearly and concisely in your statements. Don’t try to bluff or pretend the situation hadn’t occurred because it makes you look less than honest or as if you have something to hide.

Sep 8, 2015

Stress in the Workplace

Stress is a sneaky little thing, isn’t it?

All it takes is one thing going wrong and the stress starts to build.

Stress, and the negative mood that comes with it, can also spread, infecting your co-workers.

So how do you deal with it?

Sep 8, 2015

Stress in the Workplace

Stress is a sneaky little thing, isn’t it?

All it takes is one thing going wrong and the stress starts to build.

Stress, and the negative mood that comes with it, can also spread, infecting your co-workers.

So how do you deal with it?