Editor's Pick

Relieving Anxiety During Admission

Dec 16, 2015

It can be difficult for both family members and the resident to make the transition into your long-term care facility.

Residents may feel anxious, nervous or scared. Family members may feel guilty and have separation anxiety.

These are all normal reactions and it’s up to you to assuage them as best you can.

The first step is to acknowledge those feelings. Let the resident and family member know that you understand. And then form a plan to help them work through it.

For family members, guilt is number one. There’s a sense that you are ‘leaving’ your loved one. It’s important to assure family members that they are a valuable part of the resident’s life and that your facility is not ‘replacing’ them. Family members may also feel guilty over the relief they feel, having the burden of caregiving removed.

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Dec 16, 2015

Best Practices for Social Media

Social media like Facebook and Twitter can be a great way to connect with your residents' families and the community at large. So how can you be effective with this tool?

Here are a few best practices.

1. Don't Overcommit

Don't have time for Facebook, Twitter, Youtube, Instagram and more?

Then don't attempt to use all of them. Pick your one main social media tool and if you want to use the others sporadically (like the occasional Youtube video) then go for it.

2. Set Expectations

This ties into the first point. Don't post on Facebook everyday if that's something you can't sustain. Instead, determine how much time you have and post accordingly. Even if you just post once a week, people will come to expect that post every week.

Oct 26, 2015

Family-Centered Care

There’s been a lot of talk about person-centered care and how it should be incorporated into your facility. But what about family-centered care?

The concept of family-centered care is not as easy as it seems. So much energy is often focused on the needs of the resident that the needs of the family can sometimes be left behind. It’s also hard to balance the needs of the resident with that of the family, especially if they differ.

Family-centered care is about making sure that the family feels involved in the life of their loved one. It’s important to recognize that families come in all shapes and sizes and bring different emotional experiences to the table. Some families will want to be heavily involved while others will not.

Sep 8, 2015

Stress in the Workplace

Stress is a sneaky little thing, isn’t it?

All it takes is one thing going wrong and the stress starts to build.

Stress, and the negative mood that comes with it, can also spread, infecting your co-workers.

So how do you deal with it?