Editor's Pick

Dealing with Negative Publicity

Sep 8, 2015

The long-term care industry is one of those industries where bad news gets media attention more than good. Rarely are long-term care homes in the media for all the good things they’ve done.

So what do you do if the negative spotlight is turned on you?

1.Don’t shy away from the situation

Whatever the situation is, when dealing with media, face it head on. Address the situation clearly and concisely in your statements. Don’t try to bluff or pretend the situation hadn’t occurred because it makes you look less than honest or as if you have something to hide.

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Sep 8, 2015

Stress in the Workplace

Stress is a sneaky little thing, isn’t it?

All it takes is one thing going wrong and the stress starts to build.

Stress, and the negative mood that comes with it, can also spread, infecting your co-workers.

So how do you deal with it?

Sep 8, 2015

The Power of Stories

Today was one of those days where story swapping occurred. We all took a break and ended up learning a bit more about each other and then went back to work 

Sep 8, 2015

Connecting Residents with the Past

Making connections between present day activities and past occupations and interests is a great way to engage your residents and learn more about them.

This is especially good for dementia patients because it can bring them a sense of familiarity.

So how do you do this?

First, you need to learn about your residents' past lives. Was someone a former teacher or a banker? Was a resident a lifelong gardener or knitter?

Learn as much information as you can so you can tailor activities to each individual. Make sure to include the families in this conversation. They'll have great insights as to mom and dad's likes and dislikes.